Ally Financial aims for anytime, anywhere point-of-sale auto finance

The outgoing president of auto finance at Ally Financial says the business is in a strong position to navigate future change, including the impact of digitalisation, as he hands over to a new management team. Tim Russi, who recently announced he was leaving the business in October, said no matter what new challenges the business faces in future, hard work and a talented workforce are key to success. He said: “We work hard and I attribute [our success] to a number of things, but first of all our people are experts and they have done a tremendous job building relationships, so our clients advocate for us and they want us to win.”

Ally Financial aims for anytime, anywhere point-of-sale auto finance

May 09, 2018

The outgoing president of auto finance at Ally Financial says the business is in a strong position to navigate future change, including the impact of digitalisation, as he hands over to a new management team. Tim Russi, who recently announced he was leaving the business in October, said no matter what new challenges the business faces in future, hard work and a talented workforce are key to success. He said: “We work hard and I attribute [our success] to a number of things, but first of all our people are experts and they have done a tremendous job building relationships, so our clients advocate for us and they want us to win.”

Are car companies failing electric vehicle buyers?

Car buyers are ready for electric vehicles, but they are frustrated by fundamental failures from factory to forecourt, new research claims. UK-based global automotive analyst Sophus3 warns that potential electric car buyers seeking alternatives to petrol and diesel are increasingly confused and frustrated over their online experience. The warning comes amid a major shake-up in consumer preferences for vehicle fuels in Europe, as buyers shift away from diesel and consider alternatives, including electrically-powered cars.

Are car companies failing electric vehicle buyers?

May 09, 2018

Car buyers are ready for electric vehicles, but they are frustrated by fundamental failures from factory to forecourt, new research claims. UK-based global automotive analyst Sophus3 warns that potential electric car buyers seeking alternatives to petrol and diesel are increasingly confused and frustrated over their online experience. The warning comes amid a major shake-up in consumer preferences for vehicle fuels in Europe, as buyers shift away from diesel and consider alternatives, including electrically-powered cars.

Asian growth powers Volkswagen Financial Services expansion

Increasing demand in Asia, particularly China and Japan, has been a key factor in global growth at Volkswagen Financial Services, the company has revealed. Overall, the company reported 613,000 new contracts for vehicle finance in the first quarter of 2018, a rise of 15.4% compared to the same period last year, along with 439,000 new leasing contracts, a rise of 4.3%, 415,000 new service contracts (10.4% growth) and more than 527,000 new insurance contracts, an increase of 4.8%. The services business includes maintenance and inspection contracts or tyre contracts.

Asian growth powers Volkswagen Financial Services expansion

May 09, 2018

Increasing demand in Asia, particularly China and Japan, has been a key factor in global growth at Volkswagen Financial Services, the company has revealed. Overall, the company reported 613,000 new contracts for vehicle finance in the first quarter of 2018, a rise of 15.4% compared to the same period last year, along with 439,000 new leasing contracts, a rise of 4.3%, 415,000 new service contracts (10.4% growth) and more than 527,000 new insurance contracts, an increase of 4.8%. The services business includes maintenance and inspection contracts or tyre contracts.

EMEA

Why automotive financiers will thrive by providing an outstanding customer self-serve user experience

May 08, 2018

It is accepted that keeping up with customer expectations in this fast-moving digital age is at best perplexing and presents a serious challenge to companies both large and small. In many cases disruptors who leverage digital communications to engage and interact with their customers best exemplify this. These companies set a new standard that becomes the norm in terms of user experience (UX) and in turn customer expectation. Some obvious examples of disruption in the mobility space are Uber, Lyft, Grab, Fair.com and Auto Gravity, to name but a handful.

Americas

New York dealership launches car subscription service

May 18, 2018

Keeler Motor Car Company, a New York state auto dealership, has moved into the vehicle subscription market with an alternative program to traditional vehicle purchases or leases. The service will allow drivers to "flip" between a wide selection of cars, SUVs, trucks and minivans.

Asia Pacific

Automotive Association for Middle East and North Africa launches

Apr 27, 2018

A new trade association for the automotive industry in the Middle East and North Africa has launched to offer a place to exchange ideas and gain insight on key issues. The founder of The Automotive Association Middle East and North Africa (AMENA) aims for it to perform an ambassadorial role, serving five industry areas. These areas cover import distributors, vehicle manufacturers, third-party suppliers to the industry, people who work in the industry, and the consumer.